Refund Policy

Our refund policy outlines the general terms and conditions governing fee refunds, cancellations, and applicable requests for IIG Academy programmes.

1. Course Fee Payments

All course fees must be paid according to the payment terms communicated at the time of admission or enrolment.

2. Refund Requests

Students or parents seeking a refund must submit a formal refund request to the Academy through the designated communication channel.

3. Eligibility for Refund

Refund eligibility will depend on the specific course, programme, payment terms and circumstances of the request. The Academy will review each request according to its applicable policies.

4. Cancellation After Enrolment

Cancellation requests submitted after enrolment may be subject to applicable deductions or non-refundable components, including registration, administrative, or other charges.

5. Promotional Offers and Discounts

Fees paid under promotional offers, scholarships, discounts or special packages may be subject to specific refund conditions communicated at the time of enrolment.

6. Processing of Refunds

Where a refund is approved, it will generally be processed through the original payment method or another appropriate method determined by the Academy.

7. Processing Time

Approved refunds may take a reasonable period to process depending on the payment method, banking channels and internal verification procedures.

8. Changes to Courses or Schedules

In case of changes to course schedules, batches or programmes, the Academy may provide an alternative arrangement wherever appropriate. Refund eligibility, if applicable, will be determined based on the circumstances.

9. Non-Refundable Charges

Certain charges, including registration, admission, administrative, study material, or other applicable fees, may be non-refundable where specified during enrolment.

10. Policy Updates

IIG Academy reserves the right to modify this Refund Policy when required. Any updated policy will be made available through the appropriate Academy communication channels.

11. Contact for Refund Queries

For questions regarding refunds, cancellations, or fee-related matters, students or parents may contact the IIG Academy administration team through the official contact channels provided on the website.

IIG Academy
Email: info@iigacademy.com
Phone: 9090111199
Address: GA-116, Gayatri Vihar, Near Patia Square, Chandrasekharpur - 751024